Shipping policy

 

Standard Processing Time: Orders take 5-7 business days to process and ship. Orders placed after 10:00 am (PST) may be processed the following business day. During holiday seasons, peak seasons, or specific collection launches, processing and shipping times may increase. Once checkout is complete, we cannot change the shipping address or shipping method selected.

Order Status: You will receive a shipping confirmation email with a tracking number once your order leaves our distribution center located in Orange County, CA. For additional inquiries about your order status, please contact us at orders@6oh5oh.com.

Sales Tax: Applicable sales tax will be calculated during checkout based on your shipping address.

Amending a Shipping Address: We cannot change the shipping address or shipping method selected after checkout. Once an order has been shipped, you will receive an email with your shipment's tracking information. Customers are responsible for monitoring the delivery of their shipments once they leave our warehouse.

US Shipping Options and Costs: Shipping costs will be calculated during checkout based on your shipping address and estimated package weight. We currently do not ship to P.O. Boxes or APO/FPO addresses. Your order may be delayed if your shipping address differs from your billing address. This additional time is utilized to ensure the security of your credit card information.

Damaged/Opened Box: If your package is damaged or opened upon receipt, please take a photo of the damage prior to checking its contents, then submit a claim with the courier used to ship your order. Additionally, please contact us at support@6oh5oh.com.

International Shipping: 6oh5oh is currently only able to ship within the United States and Canada. We are working to expand our shipping options to more countries in the future, but for now, we cannot ship internationally.